Can I return an item that I have purchased?
Customers are entitled for a full refund for the purchased item provided the item is returned in its original condition within 7 working days of receiving it.
My item hasn't arrived yet, what can I do?
Depending on your locale and delivery option chosen at checkout, your purchase delivery time will be different. Please refer to you 'Shipping Options' page for further details.
The item I received arrived broken, what shall I do?
The first action you must take is to contact our Customer Support team immediately. They will happily assist you further resolving the issue for you.
